Node Pocket Support

Email support@zihuahuang.com for help, bug reports, or refund questions. Please include your device model, iOS version, and what you were doing when the problem happened.

Common questions

Does Node Pocket install a VPN profile?

No. It does not install an iOS VPN profile and does not use Network Extension entitlements. It runs an embedded userspace node, so its network access stays scoped to the app.

Do I need my own account?

Yes. Normal mode connects using your own Tailscale account, or a custom control server you specify.

What does Pocket Pro unlock?

SFTP uploads and downloads, up to eight browser tabs, and up to four SSH terminal tabs. It is a one-time purchase, not a subscription.

I bought Pocket Pro but it is locked on a new device.

Open the Pocket Pro screen and tap Restore Purchases while signed in to the same Apple Account used for the original purchase.

How do I request a refund?

Purchases are processed by Apple. Request a refund at reportaproblem.apple.com.

Where are downloaded files stored?

In the app’s local Documents container, reachable from Apple’s Files app. Deleting the app removes them.

The app warns about a changed host key.

Node Pocket verifies SSH and SFTP host fingerprints before authenticating. Do not accept a changed fingerprint unless you know the server was legitimately rekeyed.

Privacy

See the Node Pocket Privacy Policy.